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Student Position Detail


Student Services Representative



Department: Health Services
Employment Type: Regular Employment Only
Job Starts: January 28, 2019

Work Type: Service

Job Description

Serves as the initial contact and provides initial assistance for students/families when they visit the Office in person; Answers all in coming calls. Assists where able and/or refers the call accordingly; Performs administrative support tasks such copying, scanning, and follow up activities as delegated/assigned.

Job Requirements

Current NIU student in good academic standing; Previous work experience in a customer facing role; Proven ability to handle sensitive information; Must be reliable to work for the entire Spring 2019 semester; Preference will be given to the students who are: (A) Declared majors in the College of Business or Health and Human Services, or Letters and Sciences (B) Members of the Pre Professional Club, Student Health Organization, and/or Student Health Advisory Committee

Pay Rate: $ $9.00




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Important Note About this Job

Student Health Insurance, Immunization Compliance, and Medical Records were individual areas within NIU Health Services that are now being run together (“Office”) on the 2nd floor of the Health Services Building. The Office is run by highly focused and motivated professionals who excel at serving the students of NIU. The Office handles extremely confidential and sensitive information related to student insurance and medical related documentations. While the Office is very professional, it maintains a family friendly and enjoyable environment. The Office looks to make sure that this role is a positive, growing experience for the student which will augment their in class experience. The student will benefit from experiences which will augment their resume.


Non Discrimination at NIU

Northern Illinois University is an equal opportunity institution and does not discriminate on the basis of race, color, religion, sex, age, marital status, national origin, disability, or status as a disabled or Vietnam-era veteran. The Constitution and Bylaws of Northern Illinois University afford equal treatment regardless of political views or affiliation, and sexual orientation. NIU recognizes Dual Career issues.

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Clery Act Information

N.I.U. provides information regarding campus security, personal and fire safety, including topics such as: crime prevention, emergency response procedures and crime reporting policies, in addition to crime and fire statistics for the most recent three calendar years. The Annual Security Report containing security and safety information is available at www.safety.niu.edu or by contacting the University Police Department and Public Safety Department at 815-753-9628 to receive a hard copy. The Annual Fire Safety Report is available at www.firesafety.niu.edu or by contacting the Environmental Health & Safety Department at 815-753-0404 to receive a hard copy.

Department of Public Safety
Office of Admissions
Human Resource Services.

This disclosure is in compliance with the Jeanne Clery Disclosure of Campus Security Act (20 USC 1092 (f)).